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The AI Act has been in force since 2024. It affects almost every company that uses AI or plans to use AI. LexAI explains what that means in practical terms.
The EU AI Act is one of the most complex regulatory projects of recent years. The European Commission describes the AI Act as a risk-based framework for AI systems. For companies, that means understanding risk classes, roles, obligations, and timelines before AI becomes a normal part of day-to-day work.
That is exactly where LexAI starts.
What is LexAI?
LexAI is a specialized AI assistant inside the LIVOI platform, developed by P-CATION. It explains the EU AI Act in understandable language and answers questions about roles, obligations, and risk classes directly via WhatsApp.
LexAI is not a lawyer and does not replace legal advice. But it is a reliable first step for understanding what the regulation is about and which questions a company should ask next.
Why is the EU AI Act so hard to grasp?
The law distinguishes between several roles: providers, deployers, importers, and distributors. Which obligations apply depends on whether a company develops, buys, passes on, or uses AI systems in its own operations.
It also uses risk classes:
- Unacceptable risk: prohibited AI practices, such as certain forms of social scoring
- High risk: strict requirements, for example for AI in HR or critical infrastructure
- Limited risk: transparency obligations, for example for chatbots
- Minimal risk: largely unregulated low-risk applications
That sounds manageable, but it becomes complex in practice. Where is the line between limited and high risk? Is a company that uses a third-party AI tool a deployer under the law? Which documentation obligations apply, and from when?
LexAI helps answer exactly these kinds of questions.
Typical questions LexAI can answer
LexAI works for entry-level questions as well as more precise follow-ups:
- Are we affected by the AI Act if we use ChatGPT internally?
- What is the difference between a provider and a deployer under the AI Act?
- Does our AI-supported recruiting system count as high risk?
- What do transparency obligations for chatbots mean in practice?
- Which deadlines apply to which requirements?
- What should an SME do first?
LexAI provides clear, structured answers in plain language, while still keeping enough depth for a useful first assessment.
A typical scenario: an SME facing a compliance question
A mid-sized company in North Rhine-Westphalia has been using an AI tool for automated incoming invoice checks for a few months. Nobody internally has a clear view of whether this falls under the AI Act and, if so, which risk class might apply.
The managing director writes to LexAI on WhatsApp:
We use an AI system that checks and approves incoming invoices automatically. Do we need to document anything for this?
LexAI explains what the system may mean under the AI Act, which role the company is likely to have, and which first steps make sense without immediately commissioning an external law firm.
This does not replace legal advice. But it is a useful starting point that saves time and prepares the discussion with a lawyer or compliance team.
Why LIVOI for this use case?
LexAI is a public agent. It is free, requires no signup, and is available directly through WhatsApp. Anyone with a question can simply start a chat from their smartphone, anytime, without installing another tool.
WhatsApp is intentional here. Entrepreneurs and managers are already reachable there without adding another system to their day.
LexAI is not a general AI search engine. The assistant focuses on the AI Act and is designed to provide orientation before expensive advisory hours are needed.
The infrastructure behind it follows European data protection standards. Content is not stored permanently and is not used for training.
Who is LexAI for?
LexAI is useful for:
- SMEs and mid-market companies that want to understand whether and how they are affected
- IT and digital leads who need to provide an initial internal assessment
- Managing directors and board members who want to understand what is coming
- Consultants and service providers who want to give clients a first overview
- Anyone who wants to understand the AI Act without reading the legal text first
Conclusion
The EU AI Act is not a paper exercise. It affects companies of every size, with real deadlines and real consequences for non-compliance.
LexAI helps companies find a starting point. Not as legal advice, but as a reliable conversation partner that translates complex regulation into understandable language.