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Industry solution

LIVOI for mechanical engineering and pump technology

Technical service depends on fast failure assessment, correct spare parts, and clean maintenance evidence. LIVOI makes manuals, item knowledge, and workflows directly accessible.

project patterns
5
manual search
RAG
procurement context
PO

At a glance: what happens

Current state

  • Failures need fast classification and source-backed explanation.
  • Item numbers and spare parts are often spread across documents or ERP-adjacent data.

LIVOI handles

Semantic manual search Calendar retrieval Item-number logic

Result

  • Service and maintenance teams reach the next sensible action faster.
  • Less search time and fewer wrong spare-part decisions.

What leaders can spot immediately

  • Failures need fast classification and source-backed explanation.
  • Item numbers and spare parts are often spread across documents or ERP-adjacent data.
  • Maintenance, reminders, and qualifications need reliable evidence.

Implemented project patterns

Anonymized patterns from potential analyses and LIVOI implementations. The focus is business value, process, and product capability, not customer names.

Troubleshooting assistant

LIVOI guides users through failure patterns, known causes, and documented remedies.

Service and maintenance teams reach the next sensible action faster.

Spare-part and item-number assistant

Item knowledge, manuals, and parts logic become available through chat and search.

Less search time and fewer wrong spare-part decisions.

Maintenance planner and qualification matrix

Appointments, evidence, and operational readiness are managed more structurally.

Better visibility into maintenance and first-level support capability.

What LIVOI handles

Semantic manual search Calendar retrieval Item-number logic Procurement workflow Evidence handling

Consistent implementation flow

  1. 01 Connect technical knowledge Manuals, parts lists, asset information, and maintenance rules are ingested.
  2. 02 Guide service cases LIVOI asks structured questions, shows sources, and suggests next steps.
  3. 03 Trigger follow-up processes Purchase requests, appointments, or escalations are prepared.

Could a similar LIVOI agent fit your company?

We review which processes should be relieved first and which data sources or integrations are needed.

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LIVOI