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Industry solution

LIVOI for roofing technology, building suppliers, and fastening solutions

Technical rules, reports, and customer history are valuable but often hard to find. LIVOI makes this knowledge usable for consulting, field sales, and back office teams.

project patterns
5
access channels
Teams/Web
target filing reduction
70%

At a glance: what happens

Current state

  • Knowledge is spread across file servers, email, ERP systems, and archives.
  • Consulting requires fast, source-grounded answers to technical questions.

LIVOI handles

RAG knowledge search Teams integration Role and permission model

Result

  • Employees find similar cases, sources, and relevant documents faster.
  • Standard questions are reduced and uncertain cases are escalated with context.

What leaders can spot immediately

  • Knowledge is spread across file servers, email, ERP systems, and archives.
  • Consulting requires fast, source-grounded answers to technical questions.
  • Emails and documents must be filed in the right customer and project context.

Implemented project patterns

Anonymized patterns from potential analyses and LIVOI implementations. The focus is business value, process, and product capability, not customer names.

Central knowledge base

LIVOI ingests documents, metadata, and reports and makes them available through search and chat.

Employees find similar cases, sources, and relevant documents faster.

Technical-rule chatbot

Approved rules and internal FAQs are answered via web, Teams, or optionally WhatsApp.

Standard questions are reduced and uncertain cases are escalated with context.

Automated filing and item maintenance

Emails, attachments, and form data are classified and assigned to the right context.

Less manual filing, better data quality, and improved traceability.

What LIVOI handles

RAG knowledge search Teams integration Role and permission model Email/document classification Review queue

Consistent implementation flow

  1. 01 Approve sources Departments define approved documents, metadata, and answer boundaries.
  2. 02 Deploy agents LIVOI provides search, chat, and source display for internal or external user groups.
  3. 03 Control quality Feedback, escalations, and rule maintenance improve the knowledge base over time.

Could a similar LIVOI agent fit your company?

We review which processes should be relieved first and which data sources or integrations are needed.

Get to know LIVOI Request potential analysis
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